Future travel Experience

SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport, in collaboration with Asia Pacific Breweries Singapore (part of The HEINEKEN Company), offering travellers an immersive experience. SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport (a Headline Partner of APEX FTE Asia Expo , Singapore, 11-12 November 2025), in collaboration with Asia Pacific Breweries Singapore (part of The HEINEKEN Company). Tiger Beer is a globally acclaimed Asian lager with deep roots in Singapore, dating back to 1932. As the home of Tiger, the bar invites travellers to taste the bold flavours of this iconic lager and discover where it all began. The bar celebrates Tiger’s strong Singaporean and Asian roots, integrating the best of Asian food and drinks into a bold, vibrant space. Inspired by the dynamic energy of Singapore and Asian street culture, the striking design draws from Tiger’s signature colour palette, and aims to catch the eye of travel...

Schiphol Group has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept ‘Today Duty Free’. The aim is to set “a new retail standard” at Schiphol. Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept ‘Today Duty Free’. Located in Lounge 1 at Amsterdam Airport Schiphol, the 1,500sqm store is this new brand’s first and it offers a complete makeover of the duty free shopping concept. Today Duty Free was developed based on the insight that travellers are looking for overview, convenience and enjoyment. In the new shop, travellers will encounter a relevant and surprising range, competitive prices and personal service. The shop is arranged in clear zones and offers additional services such as a tasting bar, self-checkouts, and personal beauty advice. Thanks to more than 350 trained...

The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafés and restaurants. It is the largest commercial investment in the airport’s history. The Marketplace in Terminal 5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafés and restaurants. It is the largest commercial investment in the airport’s history. “We are so pleased and proud to have put the finishing touches to the Marketplace investment project, allowing us to present a brand-new passenger experience offering a modern range of food, drink and shopping to our passengers,” said Charlotte Ljunggren, Director of Marketing and Sales, Swedavia. Over the past five years, Stockholm Arlanda Airport has carried out a major investment in food, drink and shopping, replacing and broadening the offering in Terminal 5 to meet the expectations of the airport’s passengers. The result of the investment, which is the largest ...

Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience. Fraport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE World Ancillary & Retailing Working Group – has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026. True to the vision of “the art of retail in the heart of Europe”, the retail mix will reflect the airport’s importance as a major international air traffic hub. Passengers can look forward to an innovative, customer-oriented, aesthetically satisfying shopping experience. “Having successfully concluded the marketing phase, we’re looking forward to a great retail mix that meets the needs of both passengers and employees,” said Anke Giesen, t...

Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX. Metropolitan Washington Airports Authority – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE World Ancillary & Retailing Working Group – has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year. The food, beverage and retail brands represent the latest awards in the multi-year program to redevelop more than 80 concessions at the airports. Since 2023, concessions redevelopment has delivered 47 new or renovated locations for airport customers. “The Airports Authority continues its focus on brands that represent the regional D.C. experience,” said Jaimini Erskine, Airports Authority Vice President for Marketing and Concessions. “These openings enhance the passe...

Heathrow has announced that iconic burger brand Five Guys is opening a new restaurant in Terminal 5 later this year. The restaurant will feature exclusive elements tailored to Heathrow for an enhanced CX. Heathrow – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a member of the FTE World Ancillary & Retailing Working Group – has announced that iconic burger brand Five Guys is opening a new restaurant in Terminal 5 later this year. This new Five Guys restaurant will be the first opening in a UK and European airport, marking a substantial milestone and an exciting new partnership. The 2,500 square feet unit will be situated in a prime location on the upper level of Heathrow T5, and is predicted to serve approximately 90 covers, as well as offering a speedy takeaway option for travellers. The site will also create 80-100 new jobs for the terminal. The restaurant will feature exclusive elements tailored for Heathrow, including a dedicated Welcome Host to gre...

Dallas Fort Worth International Airport has announced new shopping and dining concepts, including local Texas brands and some exciting firsts among U.S. airports. There are 20 new concessions in total. Dallas Fort Worth International Airport (DFW) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced new shopping and dining concepts, including local Texas brands and some exciting firsts among U.S. airports. In all, 20 new concessions have been approved by the DFW Airport Board of Directors – part of dozens of new concessions coming online over the next few years as the airport adds gates and builds the new Terminal F. The most recent approvals include the first 24-hour Chick-fil-A (operating Monday through Saturday) inside a major U.S. airport (Terminal A Pier), DFW’s first 24/7 Raising Cane’s location (Terminal B-19), the first Salad and Go airport location with healthy salads, bowls and sandwiches (Terminal A Pier) and an innovative Whataburger that ...

Sofia Airport is partnering with SSP as part of its renovation plans to transform the passenger experience. Together, they have already opened two outlets in the Terminal 2 airside departures area. SSP has made its debut in Bulgaria with the opening of its first units, a Starbucks coffee shop and a Camden food co. outlet, at Sofia Airport. Located in the Terminal 2 airside departures area, the units are the first of a number of new outlets. SSP is partnering with airport operator, SOF Connect, as part of its plans to renovate and refurbish Sofia Airport to transform the passenger experience. “We are proud to mark the roll out of the airport’s new F&B area with the opening of a Starbucks coffee shop and Camden food co,” said Jesus Caballero, CEO, SOF Connect. “In partnership with SSP, we have created an innovative experience to suit each passenger’s journey through the airport. This demonstrates our commitment to elevate the passenger experience to the highest industry standards and...

Glasgow Airport – part of AGS Airports – is to receive a £3.7 million investment for new F&B and retail units to enhance the overall passenger experience and provide “modern, high-quality facilities”. Glasgow Airport – part of AGS Airports – is to receive a £3.7 million investment for new food & beverage and retail units to enhance the overall passenger experience. The investment by several retailers at the airport includes the introduction of two new restaurants, upgrades to existing retail units both airside and landside and enhancements to the departure lounge. These improvements are designed to ensure that passengers have access to a wider choice of catering and retail stores. Work is already underway and will be carried out over the coming months. Projects include: A new Sanford’s American Diner to replace the current Frankie & Benny’s restaurant. The launch of a new Italian café bar brand Primo Volo in the main departure lounge. Enhancements to the current Bi...

King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the KAIA passenger profile. King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the unique requirements of the travelling consumer and the passenger profile of KAIA. The units are located throughout the landside, international and domestic halls of Terminal 1 and post-security in the North Terminal of the airport. The line-up features leading gourmet brands from the region and beyond. These include Café Bateel, which combines Middle Eastern essence with Mediterranean accents, Viennese coffee shop Aïda, and gelato creator Snowflake. Falafel & Friends serves food inspired by the Middle East, YaSalam! will delight lovers of shawarma and The Social Bakery offers pastries ...

Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience. Vancouver International Airport (YVR) has unveiled Vancouver Duty Free – a reimagined shopping experience for international travellers. The newly renovated Vancouver Duty Free at YVR, which has expanded by 7,000 square feet to 30,000 square feet, spans two walkthrough locations post-security in international departures. The space features a mix of global luxury brands and local favourites, creating a unique sense of place. “We are committed to creating a world-class travel experience that reflects our community and B.C.’s unique culture,” said Tamara Vrooman, President & CEO at YVR. Vancouver Duty Free is operated by Dufry, an Avolta company, and offers several brands at its YVR location that are not available at its other shops, making them exclusive to YVR within Dufry-operated duty f...

The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFK’s New Terminal One. The Port Authority of New York and New Jersey (a Corporate Partner of the  FTE Digital, Innovation & Startup Hub ), The New Terminal One, and Unibail-Rodamco-Westfield (URW) Airports have selected Duty Free Americas as the exclusive duty free operator for JFK Airport’s New Terminal One. The new terminal will open in phases, beginning in 2026 with completion in 2030. The $9.5 billion all-international terminal will elevate the passenger experience with duty free shops that will be inspired by New York City’s skyline and landmarks, while featuring iconic global brands alongside local products. “Creating a uniquely New York sense of place across all new and renovated terminals is a fundamental tenet of the Port Authority’s transformation of JFK Airport into a world class global gateway,”...

Zurich Airport has selected ‘the food collective ag’ to operate the new TREATS food hall. The 2,000sqm food hall, opening in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport. Zurich Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has selected ‘the food collective ag’, a Pointbreak Group company, to operate the new TREATS food hall. The 2,000sqm food hall, scheduled to open in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport. TREATS will offer over 1,000 seats – making it one of the largest food halls in Switzerland. The hall will span two levels and feature a diverse selection of local and international specialties, including 16 food stalls, food trucks, four bars, and a café. Additionally, the space includes a stage for events and multiple outdoor terraces. “At TREATS, the focus is on enjoying food and socialising – true to the motto: Treat yourself!” said Stefan Gross, Chief Commercial Officer, Fl...

Perth Airport is partnering with international hospitality company Delaware North to develop four first-to-market food & beverage concepts for its International Terminal, as it refreshes the customer offering. Perth Airport is partnering with international hospitality company Delaware North to develop four first-to-market food & beverage concepts for its International Terminal (T1). Three of the new sites are in the International Terminal’s landside departures precinct, with the fourth located in the airside departures area. The new outlets include: Gage Roads Sports Bar – T1 Landside: Delaware North has collaborated with Gage Roads Brew Co to develop the first Gage Roads Sports Bar. The venue will feature multiple digital screens, a pub-style menu, an Entertainment Arcade, and showcase Western Australia (WA) produce and Gage Roads craft beers and ciders. Hungry Jacks – T1 Landside: A reimagined Hungry Jacks store will include self-order kiosks and operate 24 hours a day....