Inside Ryanair’s innovation engine: How Europe’s largest airline group is transforming the travel experience
In a headline session at the co-located APEX FTE EMEA and Ancillary & Retailing 2025 events, four senior leaders from Ryanair took to the stage to share how Europe’s largest airline group is reimagining the travel experience. In a headline session at the co-located APEX FTE EMEA and Ancillary & Retailing 2025 events, which took place on 10-12 June in Dublin, four senior leaders from Ryanair – John Hurley, Chief Technology Officer; Tom Kelly, Director – Ground Operations; Sinead Quinn, Director of Inflight; and Greg O’Gorman, Director of Ancillary Revenue – took to the stage to share how Europe’s largest airline group is reimagining the travel experience across its digital, airport, inflight, and ancillary strategies. Moderated by Future Travel Experience Founder & Chairman Daniel Coleman, the session provided a rare, unfiltered look at how Ryanair’s relentless focus on efficiency, scale, and customer relevance continues to drive its market leadership. With growth targets ...