United launches new personalised mobile app features to enhance experience of connecting travellers
United Airlines has introduced new mobile app features. With real-time updates, personalised directions, and the AI-powered ConnectionSaver, travellers can now enjoy smoother, more efficient connections. United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched new, personalised mobile app features designed to make catching connecting flights easier. Customers with connecting flights at United’s U.S. hub airports can now access a special section of the app that includes a countdown to connecting flights, customised turn-by-turn directions to their connecting gate with estimated walk times, real-time flight status updates, tips for longer layovers, and notifications if United’s ConnectionSaver technology has been activated to hold the plane for them. These features are exclusive to the United mobile app and expand on the airline’s ConnectionSaver technology – an artificial intelligence (AI)-powered tool that has saved more than 3.3 million cu...