KLM partners with Immfly “to reinforce the power of retail to elevate the customer experience”
KLM is trialling Immfly’s ‘Buy On Board’ service, as it explores digital onboard solutions to further enhance CX. The aim is to offer travellers more personalisation, while also achieving operational efficiencies. KLM – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is trialling Immfly’s ‘Buy On Board’ service, as it explores digital onboard solutions to further enhance customer experience. The trial is part of a commitment to delivering advanced digital ecosystems that enhance passenger experiences, optimise airline operations, and generate new revenue opportunities. “We’re tremendously proud to partner with KLM to bring their customers and crew the very latest in Retail Onboard technology,” said Pablo Linz, CEO, Immfly. “This is an incredible opportunity to reinforce the power of retail to elevate the customer experience.” The solution aims to redefine inflight shopping by integrating a powerful suite of tools designed to enhance efficiency, improve passenger...