Future travel Experience

Delta Air Lines is elevating its onboard experience in celebration of its Centennial year, with several enhanced food and beverage offerings now being introduced to provide travellers with a taste of summer. In its Centennial year, Delta Air Lines remains dedicated to providing an elevated onboard experience that puts comfort, luxury and customer choice at its centre. This is highlighted by the airline’s recent expansion of its Missoni partnership in Delta One, launching an exclusive Delta One collection inclusive of bespoke bedding on international flights and a suite of amenities, and now several enhanced onboard food and beverage offerings. “Summer is a season of adventure and relaxation for many of our customers,” said Stephanie Laster, Managing Director of Onboard Culinary Experience, Delta. “It’s a time when indulgence takes centre stage, which we actively work to extend to the food, meals and beverages that enhance the journey. With this in mind, we’re excited to evolve our onbo...

Air France is elevating its inflight dining experience with exclusive dishes by Michelin-starred chefs Daniel Boulud, Dominique Crenn, and Laurent Le Daniel, focusing on seasonal French cuisine and sustainability. From July 2025, Daniel Boulud, a Michelin-starred French chef based in New York, will be joining forces with Air France to create exclusive new dishes for the airline’s La Première and Business customers. His dishes can be found on departure from the United States alongside those of Dominique Crenn, a triple Michelin-starred French chef based in San Francisco who has been working with the airline since 2024. And for the first time, Air France is now offering desserts by Laurent Le Daniel, Meilleur Ouvrier de France based in Brittany, to showcase fine French dining throughout the inflight experience. Since February 2024, Air France has been working with triple Michelin-starred chef Dominique Crenn to create inventive and poetic dishes for its La Première and Business customers...

Korean Air has upgraded its inflight service for young travellers with the launch of a new collection of children’s amenities. The new offerings are designed to provide greater comfort and entertainment onboard. Korean Air has upgraded its inflight service for young travellers with the launch of a new collection of children’s amenities. The new offerings are designed to provide greater comfort and entertainment for children and their families during their journey. The new collection of children’s amenities has grown from two to nine thoughtfully curated items, reflecting the diverse needs of different age groups. The airline now offers two distinct kit types: one for preschool-aged children and another for school-aged children. “Our goal was to create moments of joy and comfort, whether it’s a child getting creative at 30,000 feet or resting with their new pillow,” said Dong Wook Lee, Managing Vice President and Head of Korean Air’s In-flight Service Department. “It’s our way of welcom...

Qatar Airways has announced a new gastronomic collaboration with acclaimed French chef Yannick Alléno, as part of its commitment to delivering “a refined, multi-sensory journey” for its passengers. Qatar Airways has announced a new gastronomic collaboration with acclaimed French chef Yannick Alléno, one of the world’s most celebrated culinary figures. With 17 Michelin stars across 19 restaurants in seven countries, Chef Alléno brings his visionary approach to modern cuisine to the airline’s experience – from the skies to its most exclusive lounges. This culinary partnership reaffirms Qatar Airways’ commitment to delivering a refined, multi-sensory journey for its passengers through elegant dining, impeccable service, and culturally rich storytelling at its core. “At Qatar Airways, we are constantly striving to innovate and collaborate with the best in their fields,” said Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways. “Chef Yannick Alléno – one of the most celebrate...

American Airlines is taking its inflight refresh to new heights with its latest enhancements. From snack-time favourites to seamless service tweaks, these updates are part of a larger effort to reinvigorate CX. American Airlines is taking its inflight refresh to new heights with a fresh line-up of enhancements designed to surprise and delight all customers. From snack-time favourites to seamless service tweaks, these updates are part of a larger effort to reinvigorate the customer experience at every altitude. The airline is debuting the Tostitos Snack Box, a combination of Tostitos Bite Sized Rounds and Tostitos Chunky Salsa that aims to bring a bit of fiesta flair to the skies. American is testing a new afternoon tea experience on inbound flights from London and Paris. Available across all cabins, customers will be able to enjoy this classic European ritual reimagined for the sky, complete with tea service and carefully curated accompaniments that include finger sandwiches, scones, c...

British Airways has announced a new partnership with British tea producer Birchall. The airline will offer a carefully curated range of tea options to its customers, both on the ground and up in the air. British Airways – a member of International Airlines Group (a Headline Partner of APEX  FTE EMEA  and APEX  FTE Ancillary & Retailing , Dublin, 10-12 June 2025, and a Corporate Partner of the  FTE Digital, Innovation & Startup Hub ) – has announced a new partnership with award-winning British tea producer Birchall. The airline will offer a carefully curated range of tea options to its customers, both on the ground and in the air, in celebration of British originality. “Last year, we served more than 37 million cups of tea in the air, and more than two million cups in our lounges globally, so we knew that selecting our newest tea partner was a decision we had to get right,” said Calum Laming, Chief Customer Officer, British Airways. “We’re proud to be continually leading the way...

Scandinavian Airlines (SAS) has unveiled ‘Flavors by SAS’ – a new food & beverage concept designed to offer a more varied, globally inspired culinary offering, debuting alongside the new European Business Class. Scandinavian Airlines (SAS) has unveiled ‘Flavors by SAS’ – a new food & beverage concept designed to offer travellers a more varied, globally inspired culinary offering. Launching on 1 October 2025, ‘Flavors by SAS’ will debut alongside the new European Business Class and later expand to lounges and intercontinental flights. Building on the foundation of the ‘New Nordic by SAS’ concept launched in 2017, ‘Flavors by SAS’ represents the next step in the evolution of onboard dining. While ‘New Nordic’ highlighted Scandinavian specialties with a modern twist, ‘Flavors by SAS’ brings a broader, more global perspective – delivering greater variety, enhanced presentation, and international culinary influences. “While SAS has always been about bringing Scandinavia to the world...

Emirates’ Business Class customers can look forward to an elevated inflight experience, as an array of 18 new dishes will be launched onboard this summer. Each has been designed by renowned chefs. Emirates’ Business Class customers can look forward to an elevation of the inflight experience, as an array of 18 new dishes will be launched onboard this summer. Meticulously designed by Moët & Chandon’s Head Chef of Michelin star renown Jean Michel Bardet and Emirates’ Vice President of Culinary Design Doxis Bekris, each of the new dishes has been paired with an exclusive champagne, aiming to serve up the ultimate culinary collaboration in the sky. The 18 new starters and main courses will be launched inflight on select routes from May 2025 onwards, allowing Emirates’ Business Class customers to enjoy an expertly curated champagne and cuisine pairing. The menu has spent more than a year in development between Emirates master chefs and the Maison of Moët & Chandon in France, as the a...

Emirates continues to expand its portfolio of vegan cuisine by workshopping new dishes made with innovative ingredients. Vegan options are available to order onboard, as well as in Emirates lounges. Emirates is continuing to expand its portfolio of vegan cuisine by workshopping new dishes made with innovative ingredients, such as a lookalike solid egg substitute made entirely from legumes, as well as adding curated vegan meals for children, and new dishes onboard and in lounges. Marking ‘Veganuary’, an initiative that has highlighted the benefits of a vegan diet for the last decade, a collective of Emirates’ chefs have gathered in Emirates Flight Catering Concept Development Kitchen to workshop new dishes, and experiment with the latest innovative ingredients on the market. At the workshop, chefs trialled the new solid egg substitute in a spicy shakshuka sauce and developed a premade vegan pastry sheet into savoury vegan cannelloni, as well as evaluating some of the ingredients and pro...