Future travel Experience

In part 2 of our comprehensive focus on Generative AI, Alaska Airlines, VINCI Airports – Aéroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how it is poised to transform CX. Generative AI (GenAI) is undoubtedly a hot topic and features in FTE’s ‘ 12 technology and CX trends that can enhance airline and airport operations in 2025 ’. GenAI solutions are rapidly spreading across various industries, including air transport, as a result of their transformative potential. In part 2 of our comprehensive focus on GenAI, Alaska Airlines, VINCI Airports – Aéroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how GenAI is enhancing operations and providing more seamless, immersive, personalised customer experiences beyond the typical use cases of search engines or chatbots. You can view part 1 of our focus on GenAI – featuring Aeroporti di Roma, Fraport, SITA and DataArt – by clicking  here . Alaska Airlines buildi...

In part 1 of our comprehensive focus on Generative AI, Aeroporti di Roma, Fraport, SITA and DataArt share how it is poised to revolutionise processes, streamline operations and enhance user experiences. Generative AI (GenAI) is undoubtedly a hot topic and features in FTE’s ‘ 12 technology and CX trends that can enhance airline and airport operations in 2025 ’. GenAI solutions are rapidly spreading across various industries, including air transport, as a result of their transformative potential. In part 1 of our comprehensive focus on GenAI, Aeroporti di Roma, Fraport, SITA and DataArt share how GenAI is poised to revolutionise processes, streamline operations and enhance user experiences beyond the typical use cases of search engines or chatbots. You can view part 2 of our focus on GenAI – featuring Alaska Airlines, VINCI Airports – Aéroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services – by clicking  here . Aeroporti di Roma’s collaborative approach an...