Korean Air to upgrade airport lounges and introduce Premium Economy as part of CX enhancement
Korean Air is upgrading its airport lounges and introducing Premium Economy cabins as part of its service enhancement strategy. Renovated lounges at ICN will offer an elevated customer experience. Korean Air is upgrading its airport lounges and introducing Premium Economy cabins as part of its service enhancement strategy. This initiative follows the unveiling of its new corporate identity ahead of the Asiana integration. The airline will expand and renovate its existing lounges at Incheon International Airport Terminal 2. New ‘Prestige Class Garden Lounges’ will be built in both the east and west wings, areas added during the airport’s Phase 4 expansion. These enhancements will accommodate increased passenger traffic following the airport expansion and the relocation of Asiana Airlines into Terminal 2. The existing Prestige Class Lounge in the east wing will double in size, while the Miler Club Lounge will also be expanded. These four lounges will open in phases from August 2025, prov...