Lufthansa further expands innovative baggage collection and check-in service in partnership with Airportr



Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.


Lufthansa – a Partner of the FTE Baggage Innovation Working Group – is further expanding its innovative baggage collection and check-in service for passengers. In cooperation with its technology partner Airportr, Lufthansa already offers this convenient service to all travellers departing from Frankfurt. The service is now also available to passengers travelling to Frankfurt Airport by train from the Cologne and Siegburg/Bonn areas. In addition, travellers with Discover Airlines can now also enjoy this innovation – both in the Frankfurt and Cologne areas.

Passengers can have their suitcases and luggage collected from their home or hotel. The luggage is sealed, brought securely to the airport and checked in there. Travellers receive real-time updates via a personalised tracking link and a digital baggage tag receipt. Passengers can travel to the airport conveniently and without heavy luggage and go straight to the security checkpoint – they only collect their checked baggage at their destination.

The convenient premium service saves time, is comfortable and makes travel easier, especially by public transport.

Hear more from Lufthansa Group at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Anja Schuhmacher, Senior Manager Airport Experience & Partnerships, Lufthansa, is participating in a session focused on ‘Achieving a revolution in baggage by 2030’.


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https://www.futuretravelexperience.com/2025/06/lufthansa-further-expands-innovative-baggage-collection-and-check-in-service-in-partnership-with-airportr/?fsp_sid=2086

Future Travel Experience
FTE Global: Air Transport Innovation Event
FTE Asia: Airport Innovation & Digital Transformation
FTE EMEA: Aviation & Passenger Experience Forum
Airline Ancillary & Retailing Strategies
Smart Airports & Digital Airline Transformation

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