Journey With AUS Atrium Infill Project to increase space and enhance customer experience



Austin-Bergstrom International Airport (AUS) has started a new key project as part of its Journey With AUS Expansion Program. The Atrium Infill Project will increase space for passenger processing functions.


Austin-Bergstrom International Airport (AUS) is moving forward with a new key project as part of its Journey With AUS Expansion Program. The Atrium Infill Project will add approximately 12,000 square feet to the Arrivals and Departures Hall of the Barbara Jordan Terminal, increasing space for passenger processing functions and enhancing the overall travel experience.

This expansion will increase capacity for travellers waiting in line for TSA security screening. Following the rapid growth in airline activity and passenger activity in 2022, lines for TSA security screening have extended outside the terminal doors on busy travel days, this project will add the critically needed space to keep the lines inside the terminal until the future new Arrivals and Departures Hall opens as early as 2030. The new space will be constructed by filling in the current open-air atrium above the baggage claim area.

The Atrium Infill Project is one of many initiatives in the Journey With AUS program, a strategic investment plan to modernise and expand Austin’s airport infrastructure while meeting the growth and demands of the Central Texas region.

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https://www.futuretravelexperience.com/2025/05/journey-with-aus-atrium-infill-project-to-increase-space-and-enhance-customer-experience/?fsp_sid=1564

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