American Airlines expanding premium Flagship Suite to three continents this winter for elevated CX



American Airlines is expanding its premium Flagship Suite seats to three continents this winter on its newly designed Boeing 787-9 aircraft. This is part of efforts to give travellers “an elevated experience”.


American Airlines is expanding its premium Flagship Suite seats to three continents this winter. Select flights to London (LHR), Buenos Aires (EZE), Auckland (AKL), and Brisbane (BNE) will be upgraded to offer the Flagship Suite experience on American’s newly designed Boeing 787-9 aircraft.

“At American, we know our customers are counting down the days to their next vacation, and we’re excited to expand our newly debuted Flagship Suite seats to new long-haul destinations,” said Brian Znotins, American’s Senior Vice President of Network and Schedule Planning. “In addition to giving customers more premium seat offerings in key markets, we are also expanding this product to some of our longest routes, giving travellers an elevated experience when traveling to exciting destinations.”

From dual-sided pillows with cool-touch fabric to premium duvets, slippers, pyjamas and fleece blankets, American’s thoughtful bedding makes it easier for customers to relax and recharge in flight. Customers in Flagship Suite Preferred Seats, Flagship Suite seats and Flagship Business Class can enjoy elevated comfort with sleep-focused amenities, while customers in Premium Economy and Main Cabin will also find cosy touches tailored to each cabin, like lumbar pillows and fleece blankets.

Later this summer, American will further enhance the Flagship Business Class experience on all widebody flights to East Asia, the Middle East, India, Australia and New Zealand with the introduction of pyjamas and mattress pads, in addition to the slippers, dual-sided pillows and duvet that are already offered.

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