East Midlands Airport collaborates with Transreport to launch cutting-edge accessibility technology



East Midlands Airport has partnered with tech company Transreport to launch its passenger assistance technology. The system provides an innovative solution designed to streamline operations at the airport.


East Midlands Airport has partnered with tech company Transreport to launch its passenger assistance technology. The system provides an innovative solution designed to streamline operations at the airport and simplify and enhance assistance processes. Featuring a sophisticated, user-friendly interface and operation management system, accessible via smartphones, tablets and laptops, Transreport’s solution equips East Midlands Airport with real-time data and centralised insights, empowering airport staff to deliver the highest standard of assistance to customers.

“With Transreport’s Passenger Assistance technology, we can provide a tailor-made service which will give customers all the information and choice they could want on their journey through the airport, so they can relax and start enjoying being on holiday before their plane even leaves,” said Mike Grimes, Customer and Planning Director, East Midlands Airport.

Jay Shen, CEO and founder, Transreport, commented: “Our partnership with EMA empowers more passengers to fly with confidence. The team at EMA are already leaders in accessibility, recognised for their commitment to inclusion and innovation, and award-winning in the accessibility space. By integrating our technology, we are significantly enhancing travel experiences for passengers who need assistance, further solidifying Transreport’s position as a leader in accessible travel technology within the aviation sector.”

https://www.futuretravelexperience.com/2025/01/east-midlands-airport-collaborates-with-transreport-to-launch-cutting-edge-accessibility-technology/?fsp_sid=158

Future Travel Experience
FTE Global: Air Transport Innovation Event
FTE Asia: Airport Innovation & Digital Transformation
FTE EMEA: Aviation & Passenger Experience Forum
Airline Ancillary & Retailing Strategies
Smart Airports & Digital Airline Transformation

Comments

Popular posts from this blog

All Nippon Airways partners with RECARO Aircraft Seating for next-generation cabins on international routes

Nashville International Airport unveils Concourse D extension for an enhanced CX

Singapore Airlines and Salesforce collaborate on AI-powered customer service applications